1. Data Controller
Peinture Déco MR
2343 King Street West, Promenade King
Sherbrooke (Quebec) J1J 2G2
Phone: 819 565-1800
Email: info@peinturedecomr.com
2. Privacy Officer
Maxime Roy — Privacy Officer
Email: info@peinturedecomr.com
Phone: 819 565-1800
3. Information Collected
3.1 Contact & quote forms
- Full name, email, phone number
- Project details and attachments you provide
- Postal code (optional, for delivery estimates)
3.2 Cookies
- Essential cookies — language preferences, consent
- Analytics cookies (Google Analytics) — only with your explicit consent. IPs are anonymized.
4. Purposes
- Process your quote or contact request
- Provide personalized advice
- Improve site experience (anonymous statistics)
- Meet legal and accounting obligations
We never sell your personal information.
5. Third Parties
- FormSubmit (USA) — form processing
- Google Analytics (USA) — anonymized audience metrics
- Web hosting — technical storage
6. Data Transfer Outside Quebec
Some service providers (Google, FormSubmit) are based in the United States. Before any transfer, we conducted a Privacy Impact Assessment as required by section 17 of Law 25.
7. Retention Periods
- Quote forms: 3 years after last interaction
- Emails: 2 years
- Accounting data: 7 years (tax law)
- Analytics cookies: 14 months
8. Your Rights
- Access — view what we hold about you
- Rectification — correct inaccurate data
- Deletion (right to be forgotten)
- Withdraw consent at any time
- Portability — receive a copy of your data
- De-indexing — request removal from search engines
To exercise these rights, email info@peinturedecomr.com. We respond within 30 days.
If unsatisfied, you can file a complaint with the Commission d'accès à l'information du Québec.
9. Security
We use reasonable security measures (HTTPS encryption, restricted access, secure backups). In case of a confidentiality incident with serious risk, we will notify you and the Commission as required by section 3.5 of Law 25.
10. Cookies
On your first visit, a banner asks for consent for non-essential cookies. You can change your preferences anytime by clicking .
11. Changes
We may update this policy. The "last updated" date will reflect changes. Material changes will be announced on the site.
12. Contact
Peinture Déco MR — Privacy Officer
📧 info@peinturedecomr.com
📞 819 565-1800
📍 2343 King Street West, Promenade King, Sherbrooke (Quebec) J1J 2G2